Digital Membership Card FAQ
- Open the email you received after purchasing or renewing your membership.
- Click the “Download Digital Membership Card” link.
- Your card will open on your phone or computer.
- Save it to your phone’s wallet or photo library so you can easily show it during museum visits.
First, check your spam or junk folder in case the message was filtered there. If you still cannot find it:
- Search your inbox for the museum name or “membership card.”
- Contact the museum membership team and request that the email be resent.
Yes. If your device supports digital wallets, you can add the card by selecting the “Add to Apple Wallet” or “Add to Google Wallet” option when opening the card.
If the option does not appear, you can still save the card as an image or PDF and show it when visiting the museum.
Yes! Your digital card has all the logos of the various programs we participate with. Your reciprocal benefits will remain in effect with the digital card.
Yes. A screenshot or saved image of your membership card is acceptable when visiting the museum.
Each member included in your membership should receive their own digital card. Only members with an email on file will receive their digital membership card.
If someone did not receive their card, contact the membership office so it can be resent.
Please contact the museum membership team with the correct information and they will update your membership and resend your digital card.
Museum staff can usually look up your membership at the front desk using your name or email address.
Most members find that digital membership cards are the most convenient because they are easily accessible on their phones and can’t be lost. However, if you need a physical membership card, please fill out this survey.
If you have trouble accessing or downloading your digital membership card, please contact:
Member Services Email: membership@peoriariverfrontmuseum.org
Member Services Phone: 309.863.3042
Staff will be happy to assist you.